Prevent users from changing their email address

Note: This feature can only be controlled by organization administrators.

By default, any user can change their own email address by going through an email confirmation process that confirms they own both the account and new email address.

For organizations that are using LDAP or another a Single Sign-On solution where a user's account is managed elsewhere, you can enable a setting that prevents them from changing their own email address via the Zulip UI.

  1. Go to the Organization permissions tab of the Manage organization page.

  2. Select the Prevent users from changing their email address checkbox under the User identity section.

  3. Click on the Save changes button to save any changes you made to your organization settings.